Finding a Boiler Service Engineer

Posted on 31st March, 2016 | Posted by admin

Planning your annual boiler service might not be the high point of your year, but like most of the dull things in life, it’s one of the most important. Regular gas boiler servicing ensures the
continued safety and economical running of your boiler; just like a car, it needs to be kept in good shape in order to keep you safe, and to get the most out of it.

Picking a boiler service engineer can be hard. You need to pick someone who can get the job done right, but also someone who you can trust in your home.

Boiler Service Engineer Checklist ­ – Competence

In order to ensure the safety of your boiler and the quality of the work carried out, you need to make sure your boiler service engineer checklist is qualified, trained and registered. In Ireland it is illegal to work on a gas boiler without being registered with the RGII, and this requires a basic standard of workmanship, attention to safety issues, and personal insurance. You can rest assured that every boiler service engineer at Gas Services meets this standard, so your boiler (and your home) is safe in our hands.

We believe that reliability just as important as manual competence, which is why we have a high first ­time fix rate of 80%. If a boiler service engineer attends your home to carry out a repair, you
need to know that the chances of you being left in the lurch for day are low. We hold thousands of euros worth of parts in stock at all times – so if we don’t have the part you need, it’s unlikely that anybody else will have it, either.

Boiler Service Engineer Checklist – Respect for your Home

Although good quality work and safety are the most important things, they aren’t the only things to consider. When you let a boiler service engineer into your home you should expect them to treat it with respect – no stomping muddy footprints all over your carpet, hanging around longer than necessary, or leaving a mess behind them. Your boiler service engineer should be polite, friendly,
efficient, and punctual! We pride ourselves on the conduct of our staff and we are confident that you will always receive the kind of service you expect.

Boiler Service Engineer Checklist – Good Customer Service

We know how frustrating it is when dealing with a company who just don’t seem to care about you at all. We treat our customers with respect, and we always try to make life as easy as possible for
you. An example of this would be our timekeeping guarantee; many companies will only offer you a morning or afternoon slot, meaning you have to waste hours of your time wondering when they will arrive. Gas Services will offer you a specific appointment slot and we will be there on time – and if we are more than half an hour late, we will give you €10.

If it’s time for your annual boiler service, or you need a boiler service engineer to carry out a repair, give us a call today for a no­ obligation estimate.